To register on the TechAcademy platform, simply follow these steps:
1.Visit the Valeo Service website and navigate to the Training section.
2.Click the Register button in the top right corner of the page.
3.Complete the registration form with your details, including your name, email address, and password.
4.Review and accept the terms and conditions, then click Register.
5.Check your email inbox for a verification link. Click the link to confirm your email and activate your account.
6.Once verified, log in to TechAcademy using your registered email and password.
Registration for TechAcademy is free and gives you access to our free training content.
To access advanced content, you can upgrade by subscribing to payable part of Tech Academy.
At Valeo, we prioritize the privacy and security of your personal data. The information collected during registration is used solely to manage your account, provide access to our training platform, and deliver personalized content and updates.
We strictly adhere to data protection regulations and will never share your personal information with third parties without your consent.
For more details on how we handle your data, please refer to our Privacy Policy
If you accidentally enter the wrong email address during registration on TechAcademy, you won't receive the validation email, which will prevent you from activating your account.
To correct this, simply re-register using the correct email address.
Any data associated with the incorrect email will be securely deleted after a designated period, as it remains unverified.
If you've forgotten your password, you can easily retrieve it by following these steps:
1-Go to the login page of TechAcademy.
2-Click on the 'Forgot Password' link located below the login fields.
3-Enter the email address associated with your TechAcademy account.
4-Click on the 'Reset Password' button.
5-You'll receive an email with instructions on how to reset your password. Please check your inbox (and spam/junk folders, just in case) for this email.
6-Follow the instructions provided in the email to set a new password for your account.
Once you register on TechAcademy, you gain access to our training platform, where you can explore our catalog of Digital and Face-to-Face training offerings
You have the flexibility to cancel your subscription plan at any time and opt to purchase individual modules directly through the TechAcademy platform.
However, please note that while some content may be available through subscription, not all material will be offered for individual purchase.
Those are 2 different offers, and the pay-per-module has no commitment.
You can subscribe to TechAcademy to get unlimited access to the advanced content, and in parallel, you can purchase specific training modules.
If the module is included in the TechAcademy subscription offer, you don't need to purchase it, you already have access to it. If it is not included in the subscription offer, you can buy it independently of your active subscription.
No, if you choose the annual subscription plan, you will not receive a monthly invoice.
The annual subscription fee covers your access to our platform for the entire year, so you won't be billed monthly.
You'll receive a single invoice for the annual subscription fee upon signing up, and your access will continue for the duration of the subscription term without any further charges until the subscription period ends.
The right of withdrawal in the e-commerce field can be exercised within 14 days starting from the time of the conclusion of the contract.
The right of withdrawal allows the consumer to change his mind about the purchase made, freeing himself from the contract concluded without giving any reason. In this case, the consumer obtains a refund of the amount paid.
There is no refund on the modules purchased on TechAcademy.
The right of withdrawal does not apply to digital content provided on a website (like a downloaded movie on a pay-per-view platform).
Once you're logged in TechAcademy, click on the button "update my payement method" and follow the instructions
If your subscription payment fails, we will attempt to notify you promptly via the email address associated with your account. You will have a grace period to update your payment information and resolve the issue. During this time, you will retain access to the platform and any content you've subscribed to.
If the payment issue remains unresolved after the grace period, your access to the TechAcademy platform will remain active but your account will revert to a free user status. However, your account information and progress will be securely stored, ensuring that you can pick up right where you left off if you choose to subscribe again.
To book face-to-face training sessions, follow these steps:
1-Explore TechAcademy to find sessions in your area, filtering by location, date, and topic.
2-Click on your desired session to view details like topic, duration, and available dates.
3-Check seat availability for your preferred date and time.
4-If seats are available, proceed with payment to secure your spot.
5-After booking, you'll receive a confirmation email with session details.
6-On the day of your training, arrive 15 minutes early at the specified location.
7-Our instructors will be there to welcome you and guide you through the training.
Yes, you can use promo codes on the Valeo Tech Academy site.
We occasionally offer special promotions and discounts to make our training programs more accessible to our users.
Keep an eye out for promotional emails, social media announcements, or check our website for any ongoing promotions.
When you have a promo code, simply enter it during the checkout process, and the discount will be applied to your purchase.
Yes, you can cancel your booking for a face-to-face session.
To cancel, visit the TechAcademy platform, select your booking, and click on the 'Cancellation' button at least [16 days] before the scheduled session to avoid cancellation fees.
For cancellations made within this timeframe, you'll receive a full refund of your booking fee.
Cancellations made after this period will incur a cancellation fee equivalent to [100%] of the booking price.
This fee helps cover costs associated with reserving space, materials, or instructor time for your session.
You can cancel your booking until 16 days in advance of the scheduled session to avoid any cancellation fees.
You can download our catalog of training in PDF format here. You can also browse all the available training directly in Tech Academy.
While many of our training modules are designed to be accessible without prerequisites, certain face-to-face training sessions may require the completion of specific online modules beforehand. This is particularly important for safety reasons, as some sessions involve hands-on manipulation of tools or equipment.
To access details and descriptions of our training courses, you can navigate to Tech Academy.
Once logged in, you'll find comprehensive information about each course, including objectives, content, duration, and any prerequisites. You can also download our catalog of training in PDF format here.
At Tech Academy, we offer basic training content completely free of charge.
For those seeking more advanced training materials, we provide access to advanced content through a subscription model with recurring payments, or by purchasing individual modules for certain topics such as EV or ADAS.
Within our training platform, you can easily track your progress in training courses.
The platform is designed to provide comprehensive tracking capabilities, allowing you to monitor your advancement through the courses you're enrolled in.
Yes, our training course includes both a pre-assessment and a quiz at the end of the training.
- The pre-assessment is designed to gauge the learner's existing knowledge and understanding before they begin the training.
- Following the training, the quiz serves as a post-assessment to ensure that the learner has fully grasped the content covered during the course.
To avoid cancellation fees, please cancel your booking for a face-to-face session at least [16 days] before the scheduled session.
- Cancellations made after this period will incur a cancellation fee equivalent to 100% of the booking price, covering costs associated with reserving space, materials, or instructor time.
To edit your profile information on Tech Academy, please log in to your Tech Academy account, navigate to the 'My Profile' section.
Once you're in the 'My Profile' section, you should see options to edit various aspects of your profile, such as your name, email address, password, and other relevant information.
Make the necessary changes to your profile information, and click on Save button
Absolutely.
In Tech Academy, when you register, you'll have the option to select your preferred language.
- Once selected, all interfaces within the platform will be displayed in your chosen language.
- However, if you ever wish to change your language preference, you can easily do so in your profile settings. This allows for a personalized and user-friendly experience tailored to your language needs.
- It's important to note that the training catalogue may dynamically adjust based on your chosen language. This means that it will display only the trainings available in the language you've selected.
You can easily manage your notification preferences within our Tech Academy.
Simply navigate to your profile section, where you'll find an option to update your notification settings.
Yes, you can request the deletion of your personal data on Tech Academy.
Within the platform, users have the option to request the deletion of their account. The deleted users’ data is stored in the platform in anonymous mode and it will no longer be possible to retrieve it.
The price for each module varies depending on factors such as duration and level.
For pricing information please refer to TechAcademy portal.
For pricing information please refer to TechAcademy portal.
Our Tech Academy support team can be reached at contact.techacademy@valeo.com.
Please feel free to reach out to us for any assistance you may need..
Currently, our system does not support payments using Specialist Club points.
Currently, we don't have the functionality to convert loyalty program points directly into training credits.
